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Form of report: PDF file, around 15,000 English words
Author: City IT Application Consulting Center, CCID Consulting
Price: USD 1,700 for hardcopy version and USD 1,900 for digital version
Research field: BPO services
Enterprises involved: IBM, Accenture, Genpact, China Data Group, 95Teleweb and so on.
Report Highlights
Against the macro background of economic globalization, improving operational efficiency and saving operating cost have become the main means for multinational companies to pursue growth and improve profit levels. In a cost-centered competitive environment, enterprises will focus on core businesses. Outsourcing non-core businesses has become a natural trend. The rapid rise of the BPO market has precisely adapted to this trend of competitions between enterprises. It has also become a major force in pushing forward global economic development.
In 2006, China’s BPO market continued to maintain a fast growth momentum. The fields of outsourcing continued to expand from software outsourcing to human resources outsourcing, financial outsourcing and logistics outsourcing. In business outsourcing, multinational companies no longer just care about price and efficiency. In the process of selecting outsourcing services providers, brand, services ability, services experiences and industrial experience have become the new foci of competitions between BPO enterprises.
In the face of competition and market changes and challenges, the 2006-2007 Annual Report on China's BPO Market released by CCID Consulting will help firms and investors more accurately grasp the growth pulses and competition pattern of China’s BPO market-
Rich and detailed market description data, and examine annual market changes from the aspects of market size, regional development, market characteristics, focal event and M&As, and project market development trends.
Highlight the performances of major firms in 2006, sum up enterprises’ successes and failures from the multiple dimensions of size of market segment, competition pattern and competition strategy review, and review the elements for attaining market leadership.
Make in-depth quantitative forecast for the future market, establish regression models and provide expert verification for the overall market and its segments, and conduct valuable trend analysis and draw quantitative results.
Segment the driving and obstacle factors in the BPO market segments and conduct multidimensional analysis of user demand.
Framework of the Report
Main Conclusions
Key Findings
I. Overview of the Global BPO Market in 2006
(I) Status of growth
1. Market size
2. Market structure
(II) Characteristic of growth
1. Regional distribution
2. Characteristics of competition
(III) Market growth in major countries and regions
1. India
2. Ireland
3. Malaysia
4. The Philippines
II. Overview of China’s BPO Market, 2005-2006
(I) The growth environment
1. The policy environment
2. The economic environment
3. The social environment
4. The technical environment
(II) Status of growth
1. Market size
2. Market structure
(III) Characteristics of growth
1. Regional distribution
2. Characteristics of competitions
V. Competitions in China’s BPO Market
(I) Overall competition pattern
1. Competition between existing firms
2. Potential entrants and substituting products
(II) Key Firms’ competition strategies
1. IBM
2. HP
3. Accenture
4. NEUSOFT
5. China Data Group
6. 95Teleweb
……
IV. Growth Potentials of China’s BPO Market, 2007-2011
(I) Factors affecting market growth
(II) Analysis of market growth potentials
V. Trend of China’s BPO Market, 2007-2011
(I) Market development trend
1. Product and technology trend
2. Trend of competitions between firms
3. Trend of market change
(II) Forecast for market growth
1. Forecast for market size
2. Forecast for market structure
VI. Investment Opportunities in China’s BPO Market, 2007-2011
(I) Investment value evaluation indices
(II) Evaluation of investment values in market segments
VII. Recommendations from CCID Consulting
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